Please reach us at info@accenttravel.net if you cannot find an answer to your question.
Have you ever had a delay or problem while traveling and had to sit on hold for hours with an airline or speak to a less-than-helpful vendor? We take the stress of these situations off your shoulders. We have access to non-published phone numbers for the airlines and partner with our airline sales reps to help solve your dilemma as quickly and efficiently as possible.
We will charge fees in some cases. The airline reservation system, for example, charges us a processing fee when issuing an airline ticket, and in turn, we will pass that on. Keep in mind, when you have to call the airline to make a change, they will also charge a reissue fee. We will provide the information ahead of time in regard to the fees applicable to your trip. More complicated research may require a deposit.
One of our unique qualities is our ability to work in an airline reservation system, providing schedules and pricing for all airlines. We don't work in a web based/scripted environment, but in the system that runs those pages. This gives us so much flexibility and control over your air reservations and ticketing. We have also gathered a wealth of information from over four decades in the travel industry.